Creating new digital content for the library: including web-based tutorials, digitally reformatted collections, subject specific pathfinders, and other digital library services.
Developing dynamic, evolving, user-centered content and services for all IIT Library web sites.
Introducing best practices for web development such as version control, usability studies and process documentation.
Designed and developed the library's first mobile website (summer 2011).
Application Administration
Recommending digital services and program content through recommendations, literature review, and statistical reports.
Implementing and maintaining applications such as open-URL linkages and federated search software.
Reference Assistance / Instruction
Providing assistance for all method of inquiries while staffing the reference desk, including short instruction sessions.
Developing instruction sessions on citation management, advanced search techniques and other digital skills using active learning techniques.
Reference Librarian
Illinois Institute of Technology
Subject Liaison / Instruction
Supported research at Stuart School of Business and the Institute of Design as subject liaison, including instruction sessions and research guides.
Reference Assistance
Provided assistance for all method of inquiries while staffing the reference desk, including short instruction sessions.
Collection Development
Researched and purchased items for monograph resources for business and design subject areas.Also made recommendations for serial purchases in these areas.
Relocated and weeded items to maintain library collection for business and design areas.
Implementation Librarian
Ex Libris Group
Project Management
Coordinated software installations and upgrades for the Primo discovery and delivery application.
Communicated issues and requests to the members of the Primo team for resolution and possible
inclusion in future product releases.
Configured environment and and provided first-line support during the implementation cycle.
Data Analysis
Customized data map configurations to correct and enhance imported data.
Provided analysis of future software needs and current defects to address.
Training/Documentation
Developed customized web-based and face-to-face instructional programs using active learning techniques.
Reviewed end user documentation for clarity and accuracy.
Quality Assurance Analyst
Endeavor Information Systems
Software Testing
System tested Voyager ILS and Meridian/ENCompass digital content management products.
Maintained test environments, including creating test data.
Field Testing
Organized customer test sites and testing process.
Provided customer support and acted as liaison between customers and development staff.
Test Automation/Training
Improved test automation methods, refactored code into functional libraries and cross-trained team members in
programming methodologies.
Performed tool analysis comparisons for future performance testing goals.
Senior Technical Consultant
11th Hour, Inc.
Software Testing
Developed structured testing environments and managed people and processes involved.
Designed and conducted performance tests to discover application latencies before release.
Technical Writing
Created in-house user manuals and training documents.
Training/Supervision
Conducted standard training classes as well developed customized classes.
Co-wrote and presented a conference paper for an audience of 100+ attendees.
Supervised teams of 5-10 people, directing activities and outlining work.
Website Design
Designed, developed and maintained two company websites.
Graphic Design
Designed marketing materials such as logos, business cards and brochures.
Technical Skills
Library Systems
Primo Discovery + Delivery, Voyager ILS, Meridian ERM, SFX, MetaLib federated search, ContentDM, ENCompass digital repository
Programming Languages
HTML, PHP, JavaScript/jQuery, Ruby on Rails, MySQL, Perl
General
Microsoft Office (including macro and VBA programming)
Graphic Design
Adobe Creative Suite (Photoshop, Illustrator, InDesign)
Operating Systems
Windows 7/XP/NT, UNIX, Linux, Mac OSX
Presentations
"A jQuery Mobile Website: How I Learned to Stop Worrying and Love the Alpha Release" edUI Conference, 2011. Slides available online.
Education
Master Certificate in Web Design & Application Development
Master of Library and Information Science, Dominican University, River Forest, IL.
Beta Phi Mu honor society member
Bachelor of Science, Eastern Michigan University, Ypsilanti, MI